93bet Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") apply to all users of the 93bet platform and its services. By using our services through the 93bet website, mobile version, or any other channel, you are considered to have fully accepted these Terms.

The key terms used in this document are defined as follows:

• "Platform" refers to the 93bet website, services, and all associated digital channels.
• "User" or "Member" refers to any individual registered on the platform.
• "Account" refers to a member's personal user profile.
• "Services" refers to sports betting, casino games, slots, bingo, and all entertainment features available on the platform.
• "Bonus Funds" refers to money granted under a promotion that cannot be withdrawn until specific conditions are met.
• "Real Money" refers to funds deposited by the member themselves.

93bet reserves the right to change these Terms. Continuing to use the platform after changes take effect means you have accepted the updated Terms.

2. Account Registration and Eligibility

The following conditions must be met to open an account and use services on 93bet:

• You must be at least 21 (twenty-one) years of age.
• You must be accessing from a country or region where online gaming is not legally prohibited.
• You must be a natural person, not a corporate entity.
• Each individual may register only one account. Holding multiple accounts is strictly prohibited.
• All information provided at registration must be truthful, accurate, and complete.

By completing the registration process and logging in for the first time, you give your consent to all provisions of these Terms. For details on the registration process, see the 93bet Login page.

3. Account Security and Verification

It is your responsibility to ensure the security of your account. Please follow the rules below:

• Keep your login credentials (username and password) completely confidential.
• You must not allow anyone else to use your account.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Use a strong password and change it regularly.

Identity Verification (KYC)

93bet reserves the right to verify the identity of members when necessary. The following documents may be requested before processing a withdrawal or for large transactions:

• A copy of your National ID (NID), passport, or driving license.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Withdrawals may be put on hold until the verification process is complete. Once verification is successfully completed, withdrawals will proceed normally.

4. Deposit and Withdrawal Policy

The following rules apply to financial transactions on 93bet:

Deposits

• Minimum deposit amount: ৳100 (per method).
• Accepted methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
• Deposited funds must come only from an account that belongs to you.
• Depositing funds through a third party is strictly prohibited.

Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawal requests are processed after verification.
• Withdrawals must be made via the same method used for the deposit — for example, if you deposited via bKash, you must withdraw to bKash.
• Winnings derived from bonus funds must meet the specified wagering requirements before withdrawal.

5. Bonus and Promotion Terms

All bonuses and promotions offered on 93bet are governed by the following terms:

Welcome Bonus

New members are eligible for a 120% bonus on their first deposit, up to ৳15,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
• Deposit ৳26,000 → ৳15,000 bonus (maximum limit) → total balance ৳41,000.

Wagering Requirement

Before withdrawing winnings earned from a bonus, you must wager 10 times the bonus amount. This condition applies only to the bonus funds — not to your original deposit.

Example: If you receive a ৳1,200 bonus, you must place a total of ৳12,000 (1,200 × 10) in wagers before withdrawing.

General Bonus Terms

• A member may claim any single bonus offer only once.
• Please read the terms of a specific offer carefully before claiming a bonus.
• If a bonus is misused or manipulated, it will be cancelled.
• In the event of any dispute over the interpretation of a bonus offer, the decision of 93bet is final.
• 93bet reserves the right to change or cancel any promotion, though active bonuses will not be affected.

6. Betting and Gaming Rules

The following rules apply to all gaming services on 93bet (sports betting, casino games, slots, bingo, etc.):

General Gaming Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• 93bet reserves the right to void any unintended winnings resulting from a technical error.
• If a transaction is left incomplete due to a network issue, the outcome will be determined based on server logs.
• A bet will not be accepted if there are insufficient funds in the account.

Sports Betting

• Various markets are available for cricket, football, kabaddi, and other sports.
• Rules may differ between pre-match and live betting.
• If an event is postponed or cancelled, the settlement of that bet will follow specific rules.
• If incorrect odds are published due to an error by the company, those bets are reserved the right to be voided.

Casino and Slot Games

• All game outcomes are determined by an RNG (Random Number Generator), which ensures fairness.
• Information on a game's general RTP and volatility is available within the game.
• In the event of a power outage or loss of internet connection, the outcome of an ongoing game will be determined based on server logs.

7. Fair Play and Anti-Fraud Policy

93bet is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited:

• Intentionally exploiting any technical error or bug.
• Abusing bonuses through multiple accounts.
• Collaborative cheating or colluding with another member to gain an unfair advantage.
• Attempting to influence game outcomes using any third-party software or bot.
• Money laundering or any unlawful financial activity.
• Abusive or threatening behavior toward other members or staff.

8. Responsible Gaming

93bet believes that gaming should be enjoyable and controlled entertainment. We place the highest priority on the wellbeing and mental health of our members.

• Never bet more than you can afford to lose.
• See gaming as entertainment, not as a source of income.
• Avoid the tendency to place more bets in an attempt to recover lost money.
• You can set deposit limits, betting limits, or self-exclusion on your account at any time.

For more information on responsible gaming, visit our Responsible Gaming page. If you feel that you or someone you know needs help, please contact our support team.

This service is for users aged 21 and above only. We have strict age verification measures in place to keep minors away from gaming.

9. Privacy and Data Protection

The privacy and security of your personal information is very important to 93bet.

• All your personal and financial data is protected by SSL encryption.
• Your information is never sold or transferred to third parties.
• Data is used only for service delivery and to meet legal obligations.
• You have the right to update your information at any time.

For details on how we collect, use, and protect your information, please read our Privacy Policy page.

10. Service Suspension & Account Closure

93bet reserves the right to temporarily or permanently suspend or close an account in the following circumstances:

• If any part of these terms and conditions is violated.
• In cases of fraudulent activity or suspicious transactions.
• If registration was completed using false or incomplete information.
• If documents requested for verification are not provided on time.
• If there is an attempt to disrupt the normal operation of the platform.

Voluntary Account Closure

If you wish to close your account yourself, please contact our support team. Any valid balance in the account may be withdrawn before closure, however bonus funds (including those with incomplete wagering requirements) will be forfeited.

12. Limitation of Liability

93bet will not be held liable in the following circumstances:

• Any loss caused by issues with your internet connection or device.
• Any technical failure beyond your control.
• Disruptions caused by unexpected server downtime or maintenance periods.
• Issues occurring in the systems of third-party game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others).
• Consequences of your own negligence in protecting your account information.

93bet always strives to provide a reliable and uninterrupted service. However, the service may be temporarily disrupted due to technical reasons or unforeseen circumstances. In such cases, we will work to resolve the issue as quickly as possible.

12. Changes to Terms & Applicability

93bet reserves the right to modify these terms and conditions at any time. In the event of changes:

• Members will be notified of significant changes via email or through the platform.
• If you continue to use the platform after the updated terms and conditions are published, you will be considered to have accepted the new terms.
• If you do not agree with the new terms, you will have the option to close your account.

Applicable Law & Dispute Resolution

If a dispute arises regarding any matter in these terms and conditions, please first attempt to resolve it through our support team. The support team provides assistance 24/7 via live chat and email ([email protected]).

In the event of any dispute, the decision of the 93bet authority will be considered final. However, any complaint received from a member will be reviewed fairly.